Concord Unix Server RAID problem
This morning at around 3:30 AM EST, the concord unix server experienced a RAID corruption problem. We’re working on restoring the server as soon as possible.
Likely an OS reinstall will be done, thereafter we’ll recover the data from the backup device.
This process will take couple of hours, and site restoration will be gradual. We expect services to be back to normal by around 11:30 AM
Please be patient with us as we work hard on restoring your services. Please stay tuned to this post for further information.
Thank you….
UPDATE: 12:45 PM EST: The server has been restored successfully to normal operations. If you experience any problems, please contact our support department.
At 5:30 AM It was determined that both RAID-1 drives are no longer accessible. Therefore, we’re going to have to reinstall the OS. While RAID-1 ensures that if one drive fails, the other one keep the system running, in our case it appears both mirrored drives failed completely. This is quite rare to occur, but for cases like these we maintain a backup of your sites data on a separate drive.
The OS reinstall completed….we’re proceeding with cPanel install, this will take about 2hrs to complete. Thereafter, we’ll restore the backup
Comment by admin — July 2, 2008 @ 4:45 am